The year
2022 has been more turbulent than most for changes in digital marketing trends.
The COVID-19 epidemic, ongoing 5G deployment, fast changing data legislation,
and the prospect of a recession are all having a significant impact on the
digital world and posing new problems for marketers.
What have 2022 marketers been doing well so far, and how
might your company adopt their approach? The top 5 digital marketing trends for
the rest of the year are listed below.
1.more independent data
The most significant trend is also the one that is least
obvious. Google will stop using third-party cookies in the first half of 2023,
so marketers must continue to be in charge of their data collecting. Without
these cookies, marketers would be deprived of a wealth of useful information.
Additionally, targeted advertisements will almost disappear (in their current
form, at least).
Marketers will find their departments in crisis mode if they
are unprepared for the data faucet to shut off. As a result of Apple changing
its privacy rules for iPhone users, we already saw what happened to Facebook
(spoiler: Facebook's shares saw the greatest one-day decline in market
history).
Businesses are integrating data-collection structures into
their campaigns as a way to get ready for this significant transformation.
Direct data collection methods include using email, CRM software, surveys, and
social media interactions to start down the path to data independence.
2.Shopping-friendly live streaming
Although the prevalence of video marketing is not a recent
development in online advertising, 5G is altering the landscape of video
accessibility. Now that livestreams quickly buffer in HD, more viewers can
access live content, and marketers can respond to their consumers' requirements
in real-time.
Given that viewers spend three times as much time watching
live material as they do pre-recorded content, this is perfect for advertisers.
Sephora's shoppable livestreams are an excellent illustration of how companies can develop a personal connection with consumers while providing useful content. Products then hardly need to be pitched
A strong plan is the first step in livestream selling.
Develop your voice, creatively include your company identity, and invest in
tools that will make your movies lively and arresting, such green screen
backdrops and no-cost sound effects.
3.Mobile VR/AR Experiences in 5G
Although virtual reality (VR) and augmented reality (AR)
have been for some time, the game industry has given them the greatest
attention (is anyone still playing Pokémon GO?). That's all changing with the
arrival of 5G.
Now that mobile consumers are in such plenty, they will have
the bandwidth needed for smooth VR/AR experiences.
With the popularity of online shopping at an all-time high,
AR is being utilized for virtual product demos, furniture testing, and clothing
fittings. Major labels like Adidas and Tommy Hilfiger are following suit.
Popular apparel store Etsy already has an AR function on its app.
Additionally, VR is altering how businesses connect with
customers. Brands may either put their products in the hands of potential
customers or move their customers to immersive settings (like courtside during
an NBA game). With its virtual "How To" function, which instructs
customers on how to complete do-it-yourself home repair projects in VR, Lowe's
has opted for the latter.
4.Visual Narrative
The typical homepage or blog post won't cut it anymore.
Customers prefer immersive experiences that combine text, graphics, and video.
This is due to the learning processes in our brains, not
merely the general lack of attention span. Visuals are easier for most
individuals to remember and engage with because they are visual learners. In
actuality, visual material generates 180 percent more interaction than
text-only content.
Brands can use 5G to their advantage by using articles or a
whole website as a story platform. A few techniques to improve visual appeal
include adding background video to homepages, video-based product descriptions
to product pages, and animations to blog entries. These experiences can be
produced without the aid of a production team. Your content can gain a ton of
depth by using stock footage and a freelance graphic designer.
For examples, visit the Gucci website, which at the present does some of the best visual storytelling.
5.Marketing focused on value
(Image credit: pexels)
In a sense, social media has humanized brands. They now have
voices and personalities that customers can engage with (a prominent example of
this is Wendy's Twitter campaign). Customers now anticipate brands to have
similar values to those of regular people.
Therefore, businesses need to provide more than simply a fix
for a problem. Consumers need to feel confident opening their wallets if they
want to do business with them.
Consumers place diversity and sustainability at the top of
their lists of key values, and they are more than willing to stop buying
products from companies that don't uphold these ideals.
To persuade customers, brands cannot just run an
advertisement that is inclusive or give a donation. Every aspect of a firm,
from marketing to customer service to workplace culture, must reflect their
basic principles.
The recent migration of companies from Russia as a result of
the invasion of Ukraine serves as an illustration of the lengths to which
brands will go in 2022 to uphold their basic principles.
Changing Your Digital Marketing Approach
The year 2022 will be a turning point for digital marketers.
The world is moving away from third-party cookies, toward 5G, and out of the
pandemic. As a result, many of the top digital trends of this year are in the
planning stages, such as developing data collection frameworks and getting
ready for new campaigns that use 5G technology.
There is more danger for marketers in this new region.
Although we are unsure of what will succeed and what won't, we do know that
brands who are successful will seize this interim phase and be better equipped
to face difficulties in 2023 and beyond.
Five Trends That Will Enhance Human Experiences In The Future
Contributors to Entrepreneur are free to share their own
opinions.
You're reading Entrepreneur Middle East, a global
Entrepreneur Media subsidiary.
A significant digital revolution occurred at the start of
the twenty-first century and is continuously reshaping numerous sectors and
industries today. Today, organizations are utilizing the potential of
technology in every industry, from healthcare to textiles.
I've always believed that a variety of revolutions,
including digital ones, have occurred throughout human history. But what sets
the current transition apart from the others in one particular way? And the
only thing that comes to mind when I consider this is human experience.
Today, our priorities go beyond simply offering a
high-quality product at a fair price. While that is crucial, consumer
experience has also taken center stage. Technology has given rise to a number
of fresh approaches for enhancing human experiences while giving priority to
human emotions.
Because of this, I think that businesses who have strong
customer-centric strategies will succeed on the new battlefield that is the
human experience. The emphasis on enhancing the human experience has therefore
gained speed, and the enormous potential of the new frameworks that have been
built and are still in the works.
Due to this, I've listed below my top five predictions for five trends that I think will improve people's experiences in the future. Technology will not only enable businesses to prioritize emotional intelligence, but it will also make society more inclusive.
1. There will be more interaction between the physical and
digital worlds The line between the digital and physical worlds has already
vanished. It is accurate to state that all innovation is truly taking place at
the nexus of "online" and "offline," given the world's
extraordinary velocity of evolution.
We see it all around us, from international corporations to
entrepreneurial endeavors. Future trends are probably going to follow this one.
Traditional frameworks will converge with more advanced, innovative technology
as the emphasis on delivering a comprehensive client experience grows.
In actuality, the procedure has already begun. Take
telemedicine for instance. Patients are unable to see doctors in numerous
countries throughout the world. Healthcare experts developed telemedicine, a
framework that makes use of contemporary technology to communicate with
patients who are unable to visit a hospital, to address this issue.
But this was just the beginning. Better frameworks are being
created today to address a variety of healthcare issues, including the
improvement of data security models, the use of artificial intelligence and
machine learning, virtual reality (VR), and others.
The use of virtual reality in healthcare intrigues me a lot.
Did you know that doctors can use it to simulate surgeries? Software has been
created to train surgeons and medical professionals to work at a higher level.
In addition, a research by the Harvard Business Review found that experts with
VR training performed over 200 percent better than doctors with standard
training.
As for other economic sectors, we may observe how digital components like sensors are replacing physical ones in supply chains. Costs may be easily managed by businesses, and they can easily keep track of their inventory. For predicting supply and demand, algorithms are also used.
Future trends like this are probably going to develop and
continue to innovate the business sector. Companies will continue to use
technology to forecast the results of their goals, enhance customer service,
increase productivity, and increase return on investment as the physical and
digital worlds merge (RoI).
2. Consumer need for personalisation will increase. How many
of you have encountered the question “How was your experience?” in forms or
emails? Although you could consider it to be simply another duty, it
demonstrates how businesses are putting a greater emphasis on the unique
emotional experience.
User experience (UX) is evolving to become more emotionally
intelligent as we get more connected. A personalized experience will
undoubtedly surpass just serving the demands of the customer as the top
priority for businesses. More than simply items are involved now. It relates to
consumer experience (CX). What do you offer and how are your customer
experience methods superior than others'?
As time goes on, there will be more rivalry in the field of
individualized consumer experiences. This demonstrates how the whole customer experience
is also prioritized in addition to the user experience.
Designs must be straightforward, individualized, and simple
to use. I have observed a lot of UX professionals make the error of
overcomplicating their designs in an effort to make them stand out. When there
is a lot of information on one page, it becomes complicated rather than clear.
You would simply switch to another website if you couldn't readily discover
something, right?
Businesses are already beginning to realize this. Because of
this, I think that delivering a tailored, yet straightforward, user experience
will be another major trend we see in the upcoming years.
Related: The Future Of The Hospitality Industry Will Be
Shaped By These Five Trends
3. B2B technology will move closer to the consumer. Think
again if you believe that traditional face-to-face sales methods will still be
effective in 2022. Digital interactions are now much more common than physical
ones as people communicate with one another online.
Would you like to go to the meeting? Set up a Zoom meeting
and gather everyone in one location. Do you wish to make a promotion or product
announcement? Just share it on social media. Do you wish to assess the monthly
development of your team? Software is available for it. These are just a few
instances of how interactions are increasingly taking place digitally.
The consumerization of B2B technology is crucial for this
reason above all others. Future trends indicate that consumerization will more
focus on the customer experience. This is because customers will visit store B
if they can't find a particular item at store A. Today's consumers primarily
shop online and browse on their phones. This is digital shopping.
But it's already taking place. Companies are currently
adjusting their CX strategy to take into account customer needs. Companies must
be prepared for that, whether customers demand customization, product
diversity, or anything else at all.
4. The UX's emotional intelligence will increase Companies
must develop emotional intelligence if they want to provide value for their
customers. I've came across numerous study studies that show how teams struggle
to collaborate if an emotionally intelligent culture is not prioritized.
It is obvious that emotions are important in every part of
life. Then why is it excluded from the customer experience? The majority of our
choices are influenced by our feelings. How we feel affects all of our
decisions, including what we decide to buy and what we decide to wear.
This might not seem like something you need to work on
personally. However, in order to increase sales, businesses are now giving
emotional intelligence top priority. Why not concentrate on that if feelings
are what drive decisions? Businesses may undoubtedly take advantage of such in
the digital age.
The development and improvement of emotional intelligence
algorithms will help businesses draw in more customers. In the future, the
challenge will be to design products and services that generate favorable
emotions in the clients. And what is the best approach to do this? CX with
emotional intelligence.
5. Design must be more accessible and inclusive. We can now
communicate thanks to technology. Location is just irrelevant today, whether
you are in Kenya or Poland. UX and CX designers are now aiming to make
technology usable for everyone. Additionally, this is a success for strong
individuals who will now be able to use items more skillfully, not just for
marginalized communities.
Making sure that all goods and services are available to everyone
should be the ultimate objective. People are more likely to associate with a
brand when they feel respected, included, and included.
Additionally, in order to attract diversity, businesses need
to get rid of any unconscious bias and build relationships with their clients
so that they feel valued. Many businesses are hiring personnel from various
racial and ethnic origins in an effort to create this internal shift. After
all, a company headed by individuals with diverse backgrounds can think holistically.
I think marketing has a big part to play in showing
customers how much a business values diversity. I now see individuals working
in the cosmetics sector creating goods for all skin tones and types. Campaigns
with catchphrases like "we're worth it" and "all varieties of
lovely" demonstrate how businesses may win over customers by demonstrating
their commitment to diversity. There will undoubtedly be a lot more
advertisements like this in the future. To make everyone feel welcome, UX and
CX will continue to be varied and inclusive.
In the modern era, brands must keep in mind that their
strategies, products, and services are how they communicate with their target
audiences. As a result, giving customers a complete experience is something
businesses should prioritize rather than ignore. However, many businesses are
still taking their time implementing the transition, despite the publicity
surrounding it and the advantages it may offer. But I constantly ask myself:
How long can they put it off? More than ever, designing human experiences is
crucial. You must begin, whether you do it by fostering diversity or by
producing emotionally intelligent designs. Only those who take timely action
will prevail in this revolution, which is now upon us.
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